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ServiceCenter

Service, Jobs, rooms and more!

  • Private rooms and accommodation service
  • Job offers
  • CampusCard issue and return
  • Campus HD
  • Semestertickets
  • Info about all the services and offers at the Heidelberg student union
  • Applications, forms, pre-prints and info overview for and about
    • halls of residence
    • BAföG, exam credits, free meals
    • crèches, toddlers' groups and child daycare facilities
    • theft and accident insurance
    • venue hire for events
    • and much more

 

Opening times

Mo - Thu 9:00 - 17:00
Fr 9:00 - 15:00

Closed from 17.03.2020. 

Hotline: 06221 54-5400. E-Mail: info[at]stw.uni-heidelberg[dot]de

Childcare-management

Mo - Thu 9:30 - 12:00
and by appointment

Currently the nursery management is in home office.
If you have questions, please write an e-mail to kitav[at]stw.uni-heidelberg[dot]de.
We will call you back, if you request a personal consultation.

The nursery management is closed from 06.04. until 09.04.2020 inclusive.

 

Legal advice

Tue 14:30 - 16:00

Until further notice, the legal advice for students will take place over telephone, tuesdays from 14:30 until 16:00, under tel. 06221 602016 or 0172 7131150.

 

Social counselling

Tue 11:00 - 13:00 (PBS, Gartenstraße 2)
Wed 11:00 - 13:00 (ServiceCenter, Grabengasse 12)
and by appointment

Until further notice, the social counselling will take place only after an appointment has been made. To make an appoiontment, please call 06221 54-3758 or write an e-mail to sozb[at]stw.uni-heidelberg[dot]de

Beratung internationaler Studierender

internationales[at]stw.uni-heidelberg[dot]de, by appointment

 

Address

ServiceCenter
Grabengasse 12 (Universitätsplatz)
69117 Heidelberg

Closed from 17.03.2020. 

Hotline: 06221 54-5400. E-Mail: info[at]stw.uni-heidelberg[dot]de

Service for students with mobility problems

 

Access to the ServiceCenter is on the ground floor, so it's easily accessible for wheelchair users.
Here you can sort out everything related to the student union and organise an appointment with a POC, e.g. from the accommodation service or BAföG department, for a conversation or advice session in the ServiceCenter - you only need to call!


InfoCafé International in the central canteen (Zentralmensa)

Service, Jobs, rooms and more!

  • Private rooms and accommodation service
  • Job offers
  • CampusCard issue and return
  • Campus HD
  • Semestertickets
  • Info about all the services and offers at the Heidelberg student union
  • Applications, forms, pre-prints and info overview for and about
    • halls of residence
    • crèches, toddlers' groups and child daycare facilities
    • theft and accident insurance
    • venue hire for events
  • Extensive advice on BAföG and student finance on Mondays

Address

InfoCafé International
Im Neuenheimer Feld 304 (Zentralmensa)
69120 Heidelberg

 

Opening times

Mo - Thu 10:00 - 17:00, Fr 10:00 - 15:00
Mo 10:00 - 16:00: extensive advice on BAföG and student finance

Closed from 16.03.2020. 

Hotline: 06221 54-5400. E-Mail: info[at]stw.uni-heidelberg[dot]de

Information for students with mobility problems

Access to the InfoCafé International is on the ground floor, so it's easily accessible for wheelchair users.

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