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Psychosocial counselling for students (PCS)

In Heidelberg

Online advice

In Heilbronn

In Künzelsau

In Mosbach

In Bad Mergentheim

In Schwäbisch Hall

Additional counselling


The PCS offers students expert counselling in all personal conflict situations, e.g.:

  • difficulties at work
  • exam stress
  • decision problems
  • relationship problems
  • contact difficulties
  • self-esteem issues
  • fears and personal obstacles
  • depressive moods
  • stressful life events

Should in-depth therapy be required, the PCS contacts suitable therapists.

You can also use the anonymous online counselling service.

Both counselling sessions and online counselling are strictly confidential. No fees are charged.

Students from the following educational institutes have access to psychosocial counselling for students (PCS):

  • University of Heidelberg
  • University of Education
  • Hochschule für Jüdische Studien Heidelberg
  • Hochschule für Kirchenmusik Heidelberg
  • Technical Institute & Graduate Court Registrars' College Schwetzingen
  • Heilbronn University (incl. Künzelsau and Schwäbisch Hall campus)
  • Baden-Wuerttemberg Cooperative State University Mosbach (incl. Bad Mergentheim campus)
  • Baden-Wuerttemberg Cooperative State University Heilbronn

How the PCS provides counselling

The 'integrative counselling concept' used by the PCS Heidelberg takes into account the following factors

  • Alliance: developing a supportive personal advisory relationship
  • Behaviour: changing how you deal with difficulties at work or exam stress
  • Cognitions: correcting dysfunctional judgements
  • Dynamics: thinking about unconscious conflicts
  • Existential: talking about existential problems

Anyone looking for counselling is talked through their problematic situations based on psychodynamic criteria and behaviour analysis. Now and again, clients are only looking for concrete information, e.g. if they are making a decision which requires no diagnosis. Crisis interventions and psychotherapeutic consultation follow expert diagnosis and orientational counselling.

The essentials of effective counselling are:

  • relieving emotions
  • encouraging a feeling of self-respect and self-efficacy
  • gaining an insight into how conflicts and crises arise
  • developing constructive ways of dealing with issues
  • using personal and social resources

Students who required extensive psychotherapeutic treatment can be referred to suitable, established psychotherapists.


Mental health of students in a globalized world: Prevalence of complaints and disorders, methods and effectivity of counseling, structure of mental health services for students

Rainer Matthias Holm-Hadulla, Asimina Koutsoukou-Argyraki


Psychological complaints of students: A comparison of field samples with clients of a counseling service at a typical German University

Volker Kreß, Michael Sperth, Frank-Hagen Hofmann, Rainer Matthias Holm-Hadulla



Heidelberg student union
Psychosocial counselling for students (PCS)
Gartenstraße 2
69115 Heidelberg
Email: pbs[at]stw.uni-heidelberg[dot]de
Tel.: 06221 54-3750
Fax: 06221 54-3760

Registration and appointments

Mo - Thu 8:30 - 13:00 and 14:00 - 15:00
Fr 8:30 - 12:30

Open office hours

Please sign up for the open office hours in our secretariat personally from Monday until Thrusday, between 10:30 and 11:00.
A consultation will take place subsequently.

Head of the PCS

Dr. phil. Frank-Hagen Hofmann

Qualified psychologist

The PCS team

Angela Eichhorn


Claudia Brauchle-Müller

Qualified psychologist

Dr. phil. Michael Sperth

Qualified psychologist

Marie Faber

Qualified psychologist

Asimina Koutsoukou – Argyraki

Qualified psychologist

Sarah Groß

Qualified psychologist

Julia Aghotor

Qualified psychologist

Volker Kreß

Qualified psychologist

Katrin Held

Qualified psychologist

Online advice

Alongside a personal counselling session, you can also send questions relating to counselling to the PCS team.

We ask you to log in using your username and password. This is important for your security. For the purposes of data protection, we use the generally acknowledged SSL-Standard (Secure Socket Layer). In doing so, no information is sent as an email, but rather deposited directly in an individual post box. This provides maximum security and anonymity.

Please click on the following link for online counselling: www.pbsonline-heidelberg.de

Psychosocial counselling for students (PCS)
on Heilbronn-Sontheim campus and at the educational campus

Volker Kreß
Qualified psychologist

Campus Sontheim: Robert-Bosch-Straße 25, UG, 74081 Heilbronn

Bildungscampus: East, Building F, Room 2.14, 74076 Heilbronn


Tel.: 0173 5853171

Mon, Thu 9:30 – 16:30, Wed 11:00 – 13:00, Fri 8:00 – 11:30

E-Mail: pbs.hn[at]stw.uni-heidelberg[dot]de


Psychosocial counselling for students (PCS)
on Künzelsau campus

Verena Sander
Qualified psychologist

Daimlerstraße 35, 74653 Künzelsau


Tel.: 07134 75-5421

Mon - Thu 9:00 - 12:00

E-Mail: v.sander[at]klinikum-weissenhof[dot]de


Psychosocial counselling for students (PCS)
on Mosbach campus

Dr. Frank-Hagen Hofmann
Qualified psychologist
Psychological psychotherapist

Oberer Mühlenweg 2 - 6, 74821 Mosbach


Tel.: 0172 3919321

Mon 11:00 - 12:30, Wed 9:00 - 14:00, Fri 9:00 - 10:30

E-Mail: pbs.dhbw-mosbach[at]stw.uni-heidelberg[dot]de


Psychosocial counselling for students (PCS)
on Bad Mergentheim campus

Jasmin Westphal
Qualified psychologist

Diabetes-Klinik, Raum 2, 97980 Bad Mergentheim


E-Mail: pbs.dhbw-badmergentheim[at]stw.uni-heidelberg[dot]de


Psychosocial counselling for students (PCS)
on Schwäbisch Hall campus

Verena Sander
Qualified psychologist

Daimlerstraße 35, 74653 Künzelsau


Tel.: 07134 75-5421

Mon - Thu 9:00 - 12:00

E-Mail: v.sander[at]klinikum-weissenhof[dot]de


Additional counselling

Coaching group for students

Seeing your degree as a drag rather than as something to enjoy is part and parcel of 'normal' everyday life as a student. But sometimes this feeling turns into a real burden, which in turn demotivates you and gives you the feeling that you're no longer cut out for uni work.
Anybody who has developed behaviour or thinking patterns which hinder their work, like perfectionistic tendencies or putting off unpleasant work, can benefit from continual support and counselling. In a coaching group for students, it quickly becomes clear that you're not the only one who is experiencing difficulties. Using a clear plan, you can help each other get back on track and move forwards. The aim is to find a good work-life balance, which is often a real problem, so that you can combine an effective working strategy with a better quality of life.

The coaching group for students is lead by the qualified psychologist Marie Faber. Sessions take place once a week and participation is free. If you're interested, please contact the PCS office (Tel.: 06221 54-3750, Email: pbs[at]stw.uni-heidelberg[dot]de) and arrange a normal information interview.

Nightline - all night, all ears

The nightline is a telephone contact service by students, for students. Nightline gives callers the time and opportunity to talk about their concerns openly and anonymously, whether it be exam stress, relation problems or problems in a flat share.

You can contact the Nightline during term time from 21:00 to 2:00
Tel.: 06221 184708

Nightline Heidelberg e. V.
Post box 10 43 69
69033 Heidelberg

Email: nightline[at]uni-heidelberg[dot]de
Internet: www.nightline.uni-hd.de

Coaching for students, by students

The Psychosocial Counselling for Students (PCS) of the Heidelberg student union and the Institute of Psychology at the University of Heidelberg offers students of the university personal coaching in the form of confidential, individual talks.

The coaches are specially trained students in advanced semesters (usually studying psychology), and offer you counselling, information or personal support you with degree-related or personal problems (difficulties at the beginning/end of your degree, difficulties preparing papers or for exams, dissatisfaction with your course, etc.). Specific support services can be provided if needed. While coaching talks are free, you must be prepared to fill out anonymous questionnaires.


University of Heidelberg Institute of Psychology
Qualified psychologist Nicolai Jungk
Hauptstraße 47-51
69117 Heidelberg


Tel.: 06221 54-7377
Email: nicolai.jungk[at]psychologie.uni-heidelberg[dot]de

Studying effectively and creatively

Dealing with exams

The causes of exam stress can vary from person to person, but there are still some general rules which make it easier for you to prepare effectively for pending exams and to manage exam stress.

Twelve rules to deal with exams effectively and confidently

Independent learning

A degree course means a lot of freedom, which requires independent and targeted learning. This guide gives you concrete tips and guidelines on how to effectively structure how you study during your degree.

Ten bits of advice to help with independent study

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